AI Tutor x Pixio Status - Incident history https://ai-tutor-x-pixio.instatus.com AI Tutor x Pixio Sat, 7 Mar 2026 15:59:43 +0000 Grok Issues in Machine Type: Incident Duration: 8 hours and 16 minutes Affected Components: AI Tutor Web App, Machine API, AI Tutor Models, Machine Web App Mar 8, 00:15:58 GMT+0 - Resolved - This incident has been resolved. Mar 7, 15:59:43 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 8 hours and 16 minutes

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>00:15:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>15:59:43</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Sat, 7 Mar 2026 15:59:43 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmmgiedya0989iid3xom6dxe7 https://ai-tutor-x-pixio.instatus.com/incident/cmmgiedya0989iid3xom6dxe7 High Latency with our Providers, they have an outage Type: Incident Duration: 14 minutes Affected Components: Pixio API, Pixio Web App Mar 6, 14:20:51 GMT+0 - Investigating - We are currently investigating this incident. Mar 6, 14:35:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 14 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:20:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:35:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 6 Mar 2026 14:20:51 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmmezfehc0010i737sh6zb94p https://ai-tutor-x-pixio.instatus.com/incident/cmmezfehc0010i737sh6zb94p Machine Issues with Threads using Machine Baic Type: Incident Duration: 3 hours and 47 minutes Affected Components: Machine API, Machine Web App Mar 6, 07:38:54 GMT+0 - Resolved - This incident has been resolved. Mar 6, 03:51:41 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 47 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>07:38:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>03:51:41</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Fri, 6 Mar 2026 03:51:41 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmmecy9if01bc12bzi0l5lzt3 https://ai-tutor-x-pixio.instatus.com/incident/cmmecy9if01bc12bzi0l5lzt3 Anthropic Haiku Issues Type: Incident Duration: 44 minutes Affected Components: AI Tutor Web App, AI Tutor Models, Machine API, Machine Web App Mar 2, 19:23:09 GMT+0 - Identified - We are continuing to work on a fix for this incident. <https://status.claude.com/> Mar 2, 20:06:59 GMT+0 - Resolved - This incident has been resolved. Mar 2, 21:10:53 GMT+0 - Resolved - This incident has been resolved. Mar 3, 00:12:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 44 minutes

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>19:23:09</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. <https://status.claude.com/>.</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>20:06:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>21:10:53</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>00:12:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 2 Mar 2026 19:23:09 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmm9kgslc00fgu1raudugafb3 https://ai-tutor-x-pixio.instatus.com/incident/cmm9kgslc00fgu1raudugafb3 Machine Issues with Responses with Anthropic Type: Incident Duration: 9 hours and 15 minutes Affected Components: Machine Web App Mar 3, 04:34:51 GMT+0 - Resolved - This incident has been resolved. Mar 2, 19:19:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 9 hours and 15 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>04:34:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>19:19:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 2 Mar 2026 19:19:37 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmm9kc90000gd4l4lnkejhn2f https://ai-tutor-x-pixio.instatus.com/incident/cmm9kc90000gd4l4lnkejhn2f Machine Upgrades Type: Maintenance Duration: 1 hour Affected Components: Machine API, Machine Web App Feb 21, 01:45:01 GMT+0 - Identified - Maintenance is now in progress Feb 21, 02:45:00 GMT+0 - Completed - Maintenance has completed successfully Feb 21, 01:45:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>01:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>02:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>01:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 21 Feb 2026 01:45:00 +0000 https://ai-tutor-x-pixio.instatus.com/maintenance/cmlu5osyz08zki9u2q7vg2z5o https://ai-tutor-x-pixio.instatus.com/maintenance/cmlu5osyz08zki9u2q7vg2z5o Machine Issue with Loading Threads Type: Incident Duration: 1 hour and 35 minutes Affected Components: Machine API Feb 20, 04:01:44 GMT+0 - Resolved - This incident has been resolved. Feb 20, 02:27:03 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 35 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>04:01:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>02:27:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Fri, 20 Feb 2026 02:27:03 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmlu9ri9w001r11myzj9nrv6z https://ai-tutor-x-pixio.instatus.com/incident/cmlu9ri9w001r11myzj9nrv6z Machine Upgrades Type: Maintenance Duration: 1 day and 6 hours Affected Components: Machine Web App, Machine API Feb 3, 00:40:00 GMT+0 - Identified - Maintenance is now in progress Feb 20, 00:40:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 21, 04:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 day and 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>00:40:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>00:40:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>04:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 3 Feb 2026 00:40:00 +0000 https://ai-tutor-x-pixio.instatus.com/maintenance/cmekltuwj000s12ln3xwwt3hs https://ai-tutor-x-pixio.instatus.com/maintenance/cmekltuwj000s12ln3xwwt3hs Machine is having issues with its server, we are working on the fix Type: Incident Duration: 1 day, 4 hours and 49 minutes Affected Components: Machine Web App Dec 10, 21:48:04 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 12, 02:36:48 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 4 hours and 49 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>21:48:04</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>02:36:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 10 Dec 2025 21:48:04 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmj0jj7z300dz6yrjy5q40g6c https://ai-tutor-x-pixio.instatus.com/incident/cmj0jj7z300dz6yrjy5q40g6c 🚨We are recovering from the outage earlier today with AWS Type: Incident Duration: 6 hours and 33 minutes Affected Components: AI Tutor Web App, AI Tutor Models, Machine API, Pixio GPU Cluster, Pixio API, Pixio Web App, Machine Web App Oct 20, 18:00:43 GMT+0 - Investigating - We are currently investigating this incident. Oct 20, 18:58:56 GMT+0 - Identified - We are continuing to work on a fix for this incident. Pixio has been restored. Oct 21, 00:34:00 GMT+0 - Resolved - This incident has been resolved. System is coming back online. A fix has been implemented. Type: Incident

Duration: 6 hours and 33 minutes

Affected Components: , , , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>18:00:43</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>18:58:56</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Pixio has been restored..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>00:34:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. System is coming back online. A fix has been implemented..</p> ]]> Mon, 20 Oct 2025 18:00:43 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmgzfyg9u06qwyldjnjzfk354 https://ai-tutor-x-pixio.instatus.com/incident/cmgzfyg9u06qwyldjnjzfk354 Machine Updates Type: Maintenance Duration: 4 hours Affected Components: Machine Web App Aug 1, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 1, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 2, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 1 Aug 2025 22:00:00 +0000 https://ai-tutor-x-pixio.instatus.com/maintenance/cmdtd2mzb00fubcybft4l5lfw https://ai-tutor-x-pixio.instatus.com/maintenance/cmdtd2mzb00fubcybft4l5lfw Google Cloud went down and Firebase went down . We're monitoring the situation and a fix has been implemented. Thanks for your patience! Type: Incident Duration: 17 days, 22 hours and 57 minutes Affected Components: Pixio GPU Cluster, AI Tutor Web App, AI Tutor Models, Pixio Web App, Pixio API Jun 12, 20:21:56 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 12, 18:51:39 GMT+0 - Investigating - We are currently investigating this incident. Jun 12, 20:14:17 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 12, 20:15:02 GMT+0 - Resolved - This incident is being resolved and services are coming back online. Jun 30, 17:48:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 days, 22 hours and 57 minutes

Affected Components: , , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:21:56</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:51:39</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:14:17</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:15:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident is being resolved and services are coming back online..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>17:48:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Jun 2025 18:51:39 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmbtqj78w001vosxv1i40xhu2 https://ai-tutor-x-pixio.instatus.com/incident/cmbtqj78w001vosxv1i40xhu2 Songcraft Down Type: Incident Duration: 2 hours and 9 minutes Affected Components: Pixio Web App Jun 6, 01:16:10 GMT+0 - Resolved - This incident has been resolved. Jun 5, 23:07:11 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 hours and 9 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>01:16:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>23:07:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 5 Jun 2025 23:07:11 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmbjzktm00034wkz735108lvd https://ai-tutor-x-pixio.instatus.com/incident/cmbjzktm00034wkz735108lvd MotionCraft Ultra Image to Video Type: Incident Duration: 2 hours and 28 minutes Affected Components: Pixio Web App Jun 5, 22:52:15 GMT+0 - Investigating - We are currently investigating this incident. Jun 6, 01:20:25 GMT+0 - Resolved - This incident has been resolved. Jun 6, 01:21:03 GMT+0 - Postmortem - Our uploads server crashed. Type: Incident

Duration: 2 hours and 28 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>22:52:15</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>01:20:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>01:21:03</var> GMT+0</small><br><strong>Postmortem</strong> - Our uploads server crashed..</p> ]]> Thu, 5 Jun 2025 22:52:15 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cmbjz1mtn002cwkz79hnxa07i https://ai-tutor-x-pixio.instatus.com/incident/cmbjz1mtn002cwkz79hnxa07i VidCraft HD down for upgrades. Type: Incident Affected Components: Pixio Web App Apr 16, 00:03:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:03:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 16 Apr 2025 00:03:26 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm9j64qjv00edmzg1aw7chanz https://ai-tutor-x-pixio.instatus.com/incident/cm9j64qjv00edmzg1aw7chanz FX Craft down for updates Type: Incident Duration: 3 days, 15 hours and 40 minutes Affected Components: Pixio Web App Apr 12, 08:22:35 GMT+0 - Investigating - We are currently investigating this incident. Apr 16, 00:02:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 15 hours and 40 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>08:22:35</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:02:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 12 Apr 2025 08:22:35 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm9dy78wg00ft3g2riqc8b0i1 https://ai-tutor-x-pixio.instatus.com/incident/cm9dy78wg00ft3g2riqc8b0i1 Procraft is Down right now due to maintenance Type: Incident Apr 7, 20:40:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>20:40:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 7 Apr 2025 20:40:26 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm97jcvwh0008muhop1n1b7ik https://ai-tutor-x-pixio.instatus.com/incident/cm97jcvwh0008muhop1n1b7ik OpenAI Down right now. Type: Incident Duration: 1 hour and 34 minutes Affected Components: AI Tutor Web App, AI Tutor Models Feb 27, 00:13:53 GMT+0 - Identified - We are currently investigating this incident. Working with OpenAI to solve this. It is not a real issue. Feb 27, 01:47:32 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 34 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>00:13:53</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating this incident. Working with OpenAI to solve this. It is not a real issue..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>01:47:32</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 27 Feb 2025 00:13:53 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm7mld9vi0079gee6dfiim5wu https://ai-tutor-x-pixio.instatus.com/incident/cm7mld9vi0079gee6dfiim5wu Vidcraft HD Down Type: Incident Duration: 5 hours and 16 minutes Affected Components: Pixio Web App, Pixio GPU Cluster Jan 26, 22:10:01 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 27, 03:25:49 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 16 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>22:10:01</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>03:25:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 26 Jan 2025 22:10:01 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm6e6aljk0007ayrono9cqpy7 https://ai-tutor-x-pixio.instatus.com/incident/cm6e6aljk0007ayrono9cqpy7 MotionCraft Ultra Down Type: Incident Duration: 6 hours and 46 minutes Affected Components: Pixio Web App, Pixio GPU Cluster Dec 22, 21:52:54 GMT+0 - Investigating - We are currently investigating this incident. Dec 23, 04:38:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 46 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>21:52:54</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>04:38:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 22 Dec 2024 21:52:54 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm5059r0l000lvh6v1g7nhl26 https://ai-tutor-x-pixio.instatus.com/incident/cm5059r0l000lvh6v1g7nhl26 OpenAI Models are down Type: Incident Duration: 2 hours and 8 minutes Affected Components: AI Tutor Web App Dec 12, 00:17:11 GMT+0 - Identified - We are currently investigating this incident. <https://status.openai.com/> Dec 12, 02:24:57 GMT+0 - Resolved - This incident has been resolved. We are monitoring. Type: Incident

Duration: 2 hours and 8 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>00:17:11</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating this incident. <https://status.openai.com/>.</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>02:24:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We are monitoring. .</p> ]]> Thu, 12 Dec 2024 00:17:11 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm4kkkxjw003g14276oplm81m https://ai-tutor-x-pixio.instatus.com/incident/cm4kkkxjw003g14276oplm81m Vidcraft HD is down Type: Incident Duration: 9 days, 17 hours and 53 minutes Affected Components: Pixio Web App Nov 25, 08:02:38 GMT+0 - Investigating - We are currently investigating this incident. Nov 27, 00:15:35 GMT+0 - Resolved - This incident has been resolved. Dec 3, 19:15:24 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 3, 19:15:29 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 5, 01:55:21 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 days, 17 hours and 53 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:02:38</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>00:15:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:15:24</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:15:29</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>01:55:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 25 Nov 2024 08:02:38 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm3wqq1df0001pwzq6n6l1z1h https://ai-tutor-x-pixio.instatus.com/incident/cm3wqq1df0001pwzq6n6l1z1h SongCraft is Down for Maintenance and Updates Type: Incident Duration: 25 days, 5 hours and 53 minutes Affected Components: Pixio Web App Nov 19, 22:10:06 GMT+0 - Investigating - We are currently investigating this incident. Nov 20, 09:01:20 GMT+0 - Resolved - This incident has been resolved. Nov 20, 20:39:24 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 25, 08:02:08 GMT+0 - Resolved - This incident has been resolved. Nov 25, 19:18:21 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 25, 21:51:58 GMT+0 - Resolved - This incident has been resolved. Nov 30, 04:39:50 GMT+0 - Resolved - This incident has been resolved. Nov 29, 18:52:27 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 25 days, 5 hours and 53 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>22:10:06</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:01:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>20:39:24</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:02:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>19:18:21</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>21:51:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 30</var>, <var data-var='time'>04:39:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>18:52:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 19 Nov 2024 22:10:06 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm3p0crgw00322jo0jgb98h7s https://ai-tutor-x-pixio.instatus.com/incident/cm3p0crgw00322jo0jgb98h7s TalkCraft Ultra (beta) is experiencing issues. Type: Incident Duration: 22 hours and 7 minutes Affected Components: Pixio Web App Oct 29, 20:43:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 29, 20:43:27 GMT+0 - Monitoring - We are working to resolve this. Oct 30, 07:15:08 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 30, 18:50:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 22 hours and 7 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:43:02</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:43:27</var> GMT+0</small><br><strong>Monitoring</strong> - We are working to resolve this..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>07:15:08</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>18:50:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 29 Oct 2024 20:43:02 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm2uwzwkf004p13zhsr54e410 https://ai-tutor-x-pixio.instatus.com/incident/cm2uwzwkf004p13zhsr54e410 Migration of Old Models Type: Incident Duration: 15 hours and 58 minutes Affected Components: AI Tutor Models Oct 23, 02:35:08 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 23, 02:45:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 23, 18:32:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 hours and 58 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>02:35:08</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>02:45:53</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>18:32:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 23 Oct 2024 02:35:08 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm2l9hqx100019yp48zp6ceet https://ai-tutor-x-pixio.instatus.com/incident/cm2l9hqx100019yp48zp6ceet Update Type: Maintenance Duration: 16 hours and 17 minutes Affected Components: AI Tutor Models Oct 23, 18:33:15 GMT+0 - Completed - Maintenance has completed successfully. Oct 23, 02:16:25 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 16 hours and 17 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>18:33:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>02:16:25</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Wed, 23 Oct 2024 02:16:25 +0000 https://ai-tutor-x-pixio.instatus.com/maintenance/cm2l8u41p001knl9di1ytfg8z https://ai-tutor-x-pixio.instatus.com/maintenance/cm2l8u41p001knl9di1ytfg8z Anthropic 3.5 Sonnet Type: Incident Affected Components: AI Tutor Web App, AI Tutor Models, Pixio Web App, Pixio GPU Cluster, Pixio API Oct 22, 10:20:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components: , , , ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>10:20:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 22 Oct 2024 10:20:22 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm2kao7c80028votjokxfxm3a https://ai-tutor-x-pixio.instatus.com/incident/cm2kao7c80028votjokxfxm3a Polycraft is down at the moment Type: Incident Duration: 4 days, 11 hours and 41 minutes Affected Components: Pixio Web App Oct 22, 10:23:19 GMT+0 - Resolved - This incident has been resolved. Oct 17, 22:42:47 GMT+0 - Investigating - We are currently investigating this incident. Oct 21, 18:52:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 18, 22:28:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 days, 11 hours and 41 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>10:23:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>22:42:47</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>18:52:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>22:28:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 17 Oct 2024 22:42:47 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm2dvzor80001bzqalxpegi17 https://ai-tutor-x-pixio.instatus.com/incident/cm2dvzor80001bzqalxpegi17 MotionCraft Beta is experiencing an outage Type: Incident Duration: 16 hours and 3 minutes Affected Components: Pixio Web App Oct 17, 05:29:27 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 17, 21:32:09 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 3 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>05:29:27</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>21:32:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 17 Oct 2024 05:29:27 +0000 https://ai-tutor-x-pixio.instatus.com/incident/cm2cv2tru00013pi15nzw41su https://ai-tutor-x-pixio.instatus.com/incident/cm2cv2tru00013pi15nzw41su