AI Tutor x Pixio - Notice history

Experiencing partial outage

AI Tutor Web App - Major outage

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

AI Tutor Models - Major outage

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Pixio Web App - Operational

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Pixio GPU Cluster - Operational

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Pixio API - Operational

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Machine Web App - Major outage

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Machine API - Major outage

100% - uptime
Jul 1904 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 1904
Aug 1904
Sep 1904

Notice history

Sep 2025

Machine Upgrades - Major update
  • Investigating
    Investigating
    We are currently investigating this incident.
Sonnet issues
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Aug 2025

Machine Upgrading and is down.
  • Resolved
    Resolved

    Update is rolling out.

  • Investigating
    Investigating
    We are currently investigating this incident.
Machine Upgrades
  • Completed
    August 21, 2025 at 4:30 AM
    Completed
    August 21, 2025 at 4:30 AM
    Maintenance has completed successfully
  • In progress
    August 21, 2025 at 12:30 AM
    In progress
    August 21, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    August 21, 2025 at 12:30 AM
    Planned
    August 21, 2025 at 12:30 AM
    We are planning for a scheduled maintenance during that time.
Machine is down.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Machine Updates
  • Completed
    August 02, 2025 at 2:00 AM
    Completed
    August 02, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    August 01, 2025 at 10:00 PM
    In progress
    August 01, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    August 01, 2025 at 10:00 PM
    Planned
    August 01, 2025 at 10:00 PM
    We are planning for a scheduled maintenance during that time.

Jul 2025

No notices reported this month

Jul 2025 to Sep 2025

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