AI Tutor x Pixio - Multibot Down – Incident details

All systems operational

Multibot Down

Monitoring
Degraded performance
Started about 18 hours ago

Affected

AI Tutor Web App

Degraded performance from 9:33 PM to 2:53 AM, Operational from 2:53 AM to 12:00 AM

AI Tutor Models

Degraded performance from 9:33 PM to 2:53 AM, Operational from 2:53 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.