AI Tutor x Pixio - Sonnet issues – Incident details

Experiencing partial outage

Sonnet issues

Identified
Major outage
Started about 18 hours ago

Affected

AI Tutor Web App

Major outage from 5:04 AM to 12:00 AM

AI Tutor Models

Major outage from 5:04 AM to 12:00 AM

Updates
  • Identified
    Identified
    We are continuing to work on a fix for this incident.